Job Responsibilities

  • Lead efforts to further develop the operational capacity of the Global Services Hub unit in such areas as guarantee approvals, payment claims processing, loan restructuring, technological upgrading, to name a few
  • Assist the unit develop a stronger risk mitigation capacity as well as operating platform
  • Facilitate a fast decision-making process through use of Information Technology, appropriate use of delegated discretions, training, and regular review of internal structures/systems to support business needs
  • Provide coaching, mentoring and technical assistance to staff geared to improving their financial and operational capacity
  • Ensure maintenance of a healthy partnership with business units in the Group through effective communication and resolution of customer complaints as well as compliance with agreed service level agreements

Job Requirements

  • A recognised Bachelors or Master’s Degree in Accounting / Finance / Economics / Banking / Business Administration / Management or Professional Accounting Qualifications
  • Minimum 8 years in financial services and management preferably in the Credit and SME sector
  • A strong team player with good interpersonal skills
  • Excellent financial analysis, communication, organisational, analytical and writing skills
  • Strong business acumen and able to identify and market opportunities
  • Highly motivated, great attitude and team-oriented individual with a strong desire to succeed
  • Highly organized and reliable with a strong sense of integrity
  • Excellent command in written and spoken English and Bahasa Malaysia
  • Good command in written and spoken Mandarin is an added advantage
  • Must be able to work under tight datelines and willing to travel.

To apply for this position, please send your CV and cover letter to